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Delivery Policy


All orders are shipped within 1 - 5 business days.  If the order is placed on a holiday, or weekend, we will ship the next business day.

Our courier service is PosLaju and J&T. We will provide the tracking number via email after the item(s) has been posted.

Shipping cost are divided into two location. Here is the charges:

  • Semenanjung Malaysia - RM 9.00

  • Sabah & Sarawak - RM 15.00

All orders must be prepaid include shipping. Shipping charges are not refundable. If we sent to you a wrong product on our mistake, we will replace it with the correct product at no cost for you.

We do not post to P.O. Box address and other country.



If you change your mind to change the item(s) that already shipped, you can return the item(s) back to us. Returns will be accepted only if the item(s) is delivered within three days. The buyer will responsible to the return shipping cost. Please contact us [refer contact us section] before return the item(s) for us to advice you and make some document(s) needed.

If you not satisfied with the product, we accept a full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the item(s) in the same condition in which it was shipped. We do not refund postage fees. It will be deducted from the total amount of your refund.

You may return or replace an item for the following issues:

- Item defective when received
- Item received is different than what was ordered
- Item was missing from shipment
- Item arrived damaged

Return must be done to address as below:

inRainbow Enterprise
Lot 2686, KM 26 Jalan Kuang
Sg Plong
47000 Sg Buloh
Selangor Darul Ehsan


Phone: +601112341694



We accept cancellation to any order before the item(s) is shipped. Please contact us to make a cancellation.